How can we help?
For help with Please Hold, a bug report, or feedback about the game, email us.
Reporting a problem
Tell us what happened and what you expected. If possible, include:
- Your iPhone model and iOS version.
- The game version, if you know it.
- The steps that led to the problem.
A screenshot can help, but please remove any personal information first. Never send passwords, payment details, or private login credentials.
Privacy requests
Use the same email address for questions about your data or to make a privacy request. Our Privacy Policy explains what information is processed and your available rights.